President-CEO Dwayne Fulk and the Future of City Utilities

On how his legal background fits into this role
“I think my legal background has allowed me to see the broad perspective of everything going on at City Utilities in my seven years I’ve been here, so far. I’ve been involved in every area and every major project, but from a different seat. Having the decision-making responsibility is going to be different, but the players will be the same, and I’ll continue to rely on our excellent staff to help inform me and carry out those decisions.”

On how sustainability fits into his vision for the role
“Sustainability is one of the pillars of our strategic plan and our mission statement. Not just being environmentally sustainable, but also financially sustainable and sustainable in our assets to continue providing our services. Our overall goal and mission is to do the right thing. We want to incorporate as many renewable energy resources as we can, while balancing affordability and sustainability.”

On a piece of advice for his younger self
“It’s all going to work out if you do your best. It’s tempting as a younger professional to think you must succeed every time, that you must be involved in everything and can’t miss any potential opportunity or connection. Just know that if you do the right things for the right reasons, good things will come back to you.”

On where he looks for inspiration
“The best inspiration I find is the positive comments we receive from our customers. What gives me heart is when I hear about how kind our employees are in the field, how they’re willing to interact with the customers and explain what they’re doing and what we’re about, answering any questions.”