Best Places to Work 2023

How were the 20 list-makers chosen? Every company that applies is carefully evaluated by Best Companies Group using a hefty amount of data. The application process requires information provided by the company and a survey completed by its employees. Employee feedback is weighted more heavily than company-provided stats, meaning the results paint a true picture of what it’s really like to work there. If scores don’t pass a specific threshold, a company cannot be named a Best Place to Work. Companies that apply can review their data and use it to choose areas in which they want to improve.

Companies that apply for Best Places to Work are evaluated in eight categories, each with five to 17 subcategories in which employees can express how well they feel the company is doing. Later, the companies receive a scorecard showing how they performed based on employee feedback, as well as how they compare to benchmark data from other in-market businesses that also applied for Best Places to Work.—Katie Pollock Estes

Leadership
Employees are asked about topics like “I understand the long-term strategy of this organization” and “The leaders of this organization are open to input from employees.”

Corporate Culture and Communications
The largest category, this section has 17 topics covering issues such as effective communication about departmental goals and progress, staffing levels, diversity and cooperation.

Role Satisfaction
Here, employees are asked if they understand their job role and its importance, if they have a healthy work-life balance, if they are given enough authority to make decisions they need to make, and more.

Work Environment
The physical workspace is covered here, including topics like working conditions, noise control, heating and cooling, and safety.

Relationship with Supervisor
Employees are asked if their supervisor treats them fairly, handles employees’ work-related and personal issues well, acknowledges work done well and offers feedback when work needs improvement, and more.

Training, Development and Resources
Are employees provided with adequate training? Do they have the technology needed to do their jobs, and is it adequately maintained? Are employees encouraged to develop and acquire new skills?

Pay and Benefits
This section focuses on adequate pay and satisfaction with benefits packages, specifically asking about things like health care benefits, retirement plans and more.

Overall Engagement
The questions here are broader and touch on overall employee satisfaction, asking surveyed employees if they are proud to work at their company, look forward to going to work, are able to do their best work and more.